Terms and Conditions

Welcome to the official online store of Al Asdekaa Dairies,

These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of our website and the purchase of products and services through our Shopify-powered store.
By accessing our website and/or purchasing from us, you agree to be bound by these Terms. Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use this website.

SECTION 1 - ONLINE STORE TERMS

You confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. Products purchased are for personal use only and must not be resold or used for unauthorized purposes.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the website without written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure accuracy but do not guarantee that all information on our site is current or error-free. Prices, product availability, and promotional offers may change without notice.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

We may modify or discontinue products or services without notice. Prices are subject to change at our discretion.

SECTION 5 - PRODUCTS OR SERVICES

Our dairy products are available online and may be subject to limited availability. We strive to display products as accurately as possible but cannot guarantee exact color representation on all devices.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate purchase and account information. We may cancel or limit orders at our discretion — for reasons such as( Suspicion of fraud or unauthorized reselling Incomplete or incorrect customer information Inventory issues).

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools as-is, with no warranties or endorsements. Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

External links on our site are provided for convenience. We are not responsible for the content or accuracy of third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Any suggestions or feedback provided may be used by us without restriction. We reserve the right to monitor and remove inappropriate content.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our {Privacy Policy}.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if any information is inaccurate.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for unlawful purposes or to violate any local or international laws.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Use of the site is at your own risk. Services and products are provided 'as is' without warranties. We are not liable for any damages arising from your use of the service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Al Asdekaa Dairies and its affiliates from any claim arising from your breach of these Terms.

SECTION 15 - SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remainder will continue in full force.

SECTION 16 - TERMINATION

These Terms remain in effect unless terminated by either party. We may terminate your access if you violate any of the Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Al Asdekaa Dairies.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the Arab Republic of Egypt.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. Continued use of the site means acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

For any questions about these Terms, please contact us at:
- Email: customers@alasdekaaeg.com
- Customer Service Hotline number: 17016